Showing posts with label IIPM Best B School. Show all posts
Showing posts with label IIPM Best B School. Show all posts

Saturday, September 08, 2012

Once a star, always a star

Back in the 70s, Neetu Kapoor nee Singh made ‘coy’ passé; the new leading lady was spunky, even brattish, yet eminently loveable. After a gap of nearly 25 years, she faced the camera for Do Dooni Char, wowing one and all with her middle-class budget-conscious housewife act. We can’t wait for more; how’s that for some khullam khulla declaration of love?


Source : IIPM Editorial, 2012.
For More IIPM Info, Visit below mentioned IIPM articles.
 
IIPM : The B-School with a Human Face

Tuesday, September 04, 2012

The old Indian rope trick... Mastered!

Better late than later, IDBI Bank has finally understood the power of numbers – or rather, of Indian masses. With their renewed focus towards retail banking, the bank seems to be re-mastering age-old strategies… and quite efficiently. B&E does a snapshot insider of what’s up! by Mona Mehta

Firstly, one has to accept IDBI was never one of the early birds. What till the late 90s was simply the metaphor for a huge building in an area called Scope Complex in New Delhi, has today metamorphosed and managed to carve a niche for itself in the Indian banking arena by surviving the cut-throat competition. Today, when all public sector banks have risen to the challenge – put forward by the private and the foreign banks – to meet the global benchmarks in terms of service quality and product innovation, IDBI Bank has emerged on its own way as a trendsetter despite not being one of the big daddies of the industry. A quick strategic review was of the order; and yes, we did it pronto!

Galloping Ahead
If one were to simply go by numbers, IDBI Bank seems certainly set for a real show. Beating even the best of the forecasts, the bank registered a mind-boggling 97.9% growth in its operating profit in the last fiscal. Net interest income of the bank too grew to `22.67 billion in 2009-10 as compared to `12.39 billion in the previous year, translating into a growth of 82.9%. IDBI Bank’s operations during the first quarter ended June, 2010 resulted in a net interest income of `8.51 billion, registering an extraordinary 172% growth over the `3.15 billion posted by the company in the same quarter of the previous financial year. Interestingly, this happened during a period when most of the Indian banking giants were still recovering from the slowdown blues.

Going deeper, while IDBI Bank’s net profit grew 46% (on year-on-year basis), fee based income increased by 53%, deposits grew 36%, advances grew 38%, aggregate assets rose 29% and the total business of the bank registered a growth of 37%. Analysts from firms like Jainam Research tell B&E how given specific fundamental performance factors, the bank’s bottomline is set for some serious growth in the coming quarters.

The Trick… The Old Indian Rope Trick
So how’d they do it? Well, it’s just by a little change in focus; or rather, going back to the focus that should have been originally there. We term it IDBI Bank’s ‘middle of the pyramid’ theory. IDBI Bank, which used to be highly focussed on the corporate sector generating 70% of its total business from the same, finally did one of their most transformational strategic focus changes to decide to give its retail business an equal importance – not only in terms of products, but marketing and investments too. The aggression comes quite clear, when B&E talked to R. M. Malla, c, IDBI Bank, “We have charted out new plans to enhance the bank’s branch network, which will help the bank expand its retail business. For the purpose, IDBI Bank plans to set up between 1,500 to 3,000 branches, 4,000 to 5,000 ATMs and 100,000 point of sale (PoS) machines with shopkeepers, in the next three years.” That translates into mammoth investments. Tactically, at ground level too, the bank has already started attempting a more consumer friendly face – and it’s not just about its advertisement. For example, to attract more retail business and achieve their goal of lowering cost of deposits, IDBI Bank has gone a step ahead of its competitors by waiving charges on many of its current account and savings account (CASA) services including account closure, ATM Interchange, demand draft cancellation et al (although industry players like Pankaj Pandey, Head – Research, ICICI Direct, while talking to B&E, warn that such a waiver of charges by IDBI Bank on the CASA account will drag down the fee based growth of the bank).


Monday, September 03, 2012

"I AM A VERY STRONG SELF-CRITIC"

Some say he can handle numbers pretty well; others argue he’s more of a creative guy. Some say he’s a cut-throat businessman, others reiterate his only passion is work. To the media world, he’s a true recluse, refusing any and every media exposure. He rarely talks, leave alone provide insightful descriptions on his follies, mistakes and achievements. Ronnie Screwvala, UTV founder, in exclusive conversation with B&E’s Shephali Bhatt



B&E: What geared you to be in the business of media and entertainment?
Ronnie Screwvala (RS):
I think it is one of the few industries where you are looking at the creative aspect and the business aspect. In Media and Entertainment, if you can find the rare combination of creativity and commerce, it is a strong formula for success, whereas in other businesses that are non-creative, you can have a strong commercial background; you do not have to be marketing clever. Here if you have that and if the combination works it is much more fun.

B&E: From the first cable TV venture in Mumbai, you have grown to sign deals with global biggies like Walt Disney, Fox Searchlight, Sony & Will Smith’s Overbrook Entertainment. Where do you see all this leading to?
RS:
The Indian market has positioned itself as one of the most interesting markets in the media and entertainment field in the world… I think everyone thought so five years back, but now it is more so because of the rest of the world, if you look at it in terms of comparison. It’s not just that everyone would like to view India as the destination but more so that the rest of the world is actually slowing down. If you look at the west, its growth in media and entertainment has come down to zero or is absolutely flat. If you look at Japan it is an insulated market; if you look at China, it is a closed market; if you look at South –East Asia, there is no real scale level play. So it is not that India has to be one of the quarter calls, it seems to be the most critical quarter call, maybe with the sole exception of South American countries. So, for media companies in India today, it is important to look at the home market and the diasporas’ market overseas.

B&E: How strong is your industry in the diaspora market?
RS:
I think we in media and entertainment industry have substantially ignored the 30-35 million diaspora market of South Asians and that is something that also needs to be looked at. We should look at the 1 billion people here and 35 million outside. The latter is a unique market because it is the second largest migrant population of the world after the Chinese; so that is large and comes with a higher propensity to spend and consume. So even if it is 1 billion versus the 35 million, it could be ten times of 35, it could represent an equivalent of 300 million just by their spending power.

B&E: Then how do you explain all those international tie-ups that you have been entering into?
RS:
I believe that our tie ups with international companies are more because that is where we believe that we can work together to see how we can meet this diaspora, rather than going out and frittering our energies to build an international story. I think India in itself is a strong international story and that is where our focus lies right now. So if we have done deals with FOX and Overbrook Entertainment in the recent past, they were just deals done by our movies division. So it wasn’t really part of an overall organization thrust.


Friday, August 31, 2012

FOUR DIMENSIONS OF PROFIT-MAKING!

Competition today has forced organisations to overlook the importance of values, ethics, credible leadership and corporate governance. they simply hinge their hopes on luck. wrong. Dr. Jamshed Jiji Irani, Director of Tata Sons and Chairman of the Board of Governors, IIM-Lucknow, writes about those elements, which if considered first, would result in fair profits.

From the dawn of civilisation, societies and cultures have been impacted by a numerically minute group of men and women who, because of their vision and their willpower, have swayed and changed the course of history; and they have significantly impacted the lives of their fellow human beings. Such persons have not just happened, they have been trained to grasp their moment of history. They have lived by the adage – “God give me the strength to change what I can, the humility to accept what I cannot and the wisdom to differentiate between the two”.

Profit is about “Values”
The one common thread that joins all successful leaders, is that they have seized the opportunity that came their way. Some say that to be successful, you must be lucky. In my opinion, there is no luck involved in building a successful career or a happy family life. I would rather say that good luck comes as a result of “preparation” meeting “opportunity”. Another very important subject is of “values”. In some quarters, particularly amongst young executives, “values” are looked upon as old fashioned and, may be even considered as being out of sync with the demands of the current competitive scenario. But let me assure you that it is not so.

Today, society is once again recognising the merits of value-based decisions. Please be assured that society is demanding that businesses get cleaned up; and this movement is going to accelerate in the future. I would like to quote J. R. D. Tata here: “No success or achievement in material terms is worthwhile, unless it serves the needs or interests of the country and its people and is achieved by fair and honest means.”

Profit is about “Ethics in Business”
What is Ethics in Business? It devolves into playing the game of business according to rules, even if your competitor does not. Some critics might argue that in the prevalent environment, this philosophy would not be acceptable, as “ethics” might result in a disadvantageous situation in the business arena. But, being “ethical” does not mean that one cannot also be “profitable”. It is most important to make profits and to generate wealth; because only then can one have the resources to do good in the community. That differentiates between ‘good’ and bad’ business practices, and decides what happens to the wealth after it has been generated. I would once again like to quote J. R. D. Tata here. He said, “Every company has a special continuing responsibility towards the people of the area in which it is located and in which its employees and their families live. In every city, town or village, large or small, there is always a need for improvement, for help, for relief, for leadership and for guidance.

I suggest that the most significant contribution that an organised industry can make is to identify itself with the lives and problems of the people of the community, to which it belongs and by applying its resource, skills and talents, to the extent that it can reasonably spare them to serve and help them.”



Wednesday, August 29, 2012

Is legislation the only way out?

There’s a silent epidemic of workplace bullying... Is legislation the only way out?

Not all measures need to be so drastic though, as Dr. Mallary Tytel, President of Healthy Workplaces, shares, “As an employee, you can document occurrences in detail with dates, times, places, what was said or done and who was present at the time, and then work with the employer or a trusted advocate to solve the problem. One must understand that bullying is about control and power, not performance.” Research by Nathanael Fast, Assistant Professor of Management & Organisation from University of Southern California’s Marshall School of Business, affirms, “It was those individuals who had power and also felt incompetent who were most likely to treat others badly. It does appear that bullying could be a sign of inner weakness.” Thus he validates what many of us already suspected to be true – bullies are just insecure about themselves.

The job of senior management is to pluck out such elements from the system and ensure that the top leadership sets an example for others to follow. S.Y. Siddiqui, MEO – Administration (HR, IT & Finance) at Maruti Suzuki India, is a believer in the zero-tolerance policy, and says that a clear code of conduct needs to be set by the company. Garry Mathiason of the employment and labour law solutions firm Littler Mendelson seconds this view, stating that the best solution is to prohibit bullying as a company policy. He clarifies, “A ‘policy’ is very different from a ‘law’. View it as a yellow light highlighting conduct that the employer wishes to eliminate, as it violates employer policies, but is not yet illegal.”

It is not likely that such legislation will hit Indian shores soon, but this does serve as a reminder to companies operating here. Employers must demonstrate their commitment by equipping their employees with tools like awareness sessions, open-door policies, and speedy redressal of grievances to tackle such issues even without talk of a law. Prevention, really, is better than cure.


Friday, August 24, 2012

Soaring popularity meter

In a recent exercise by Twitter authorities to ascertain personalities with maximum number of followers on the website, Genelia D’souza featured in the top 20, beating several celebrities from various walks of life. Though a curious feat, she is very happy about it and wishes to thank all responsible for it! Considering that Twitter is seen as a popularity barometer these days, our hearty congratulations to Genelia!


Tuesday, August 21, 2012

Touch me not!

From healing touch to heeling touch… Women have an incredibly wider spectrum of influence than one could have ever anticipated!!

Have you men ever walked into a shop and felt incapacitated as a negotiator, and had to deal with the brunt of a raw deal that may have burnt a hole in your pocket? Isn’t it true that our female counterparts have an edge when it comes to negotiations and bargaining? Not only that; it has been observed that men accompanied by women folk may also feel much more confident and far more secure while closing deals or simply venturing out. A recent study in New York shows that the reassurance of a woman’s touch can influence decisions made by men. It finally stands to logic why women always get their way and it won’t be a surprise if another study showed that women are in fact always aware of the fact that men feel empowered when they are around! Now, the million dollar question that remains is why are they still given the tag of the ‘weaker sex’?

Women sure have accomplished almost everything that was earlier considered a man’s forte. And in some cases they have achieved even greater feats. Be it personal chores or strategising in a corporate forum, women are omnipresent. Although, some chauvinists and uninitiated introverts donning the garb of shyness, moving further into their cocoons (read wimps) might beg to differ and still vouch for male bosses and colleagues, just so the equations remains ‘simple’. It is a known fact that men would score way lesser than women as far as emotional quotient is concerned. This largely fuels the debate that claims women are better managers, because women colleagues and bosses have greater people management skills, and empathy tops the charts on their priority lists. One might have noticed that while being served in any of the airlines where air hostesses as well as flight stewards are on duty, a passenger might get agitated if a male steward falters, but a reassuring smile from the hostess pacifies even the most irate guest.


Tuesday, August 14, 2012

SUBHIKSHA: FAILURE

Subhiksha was a dream flight, which crash-landed as soon as it took off; B&E presents a decisive story covering a summary of its flawed strategies and the way forward. by Pawan Chabra

A former senior employee tells us, “Subhiksha’s debt-equity ratio was always wrong since the expansion began. The company pushed the accelerator simply depending on debt. Even as the company was not able to pay its existing employees properly, it still kept on hiring more till the recession started.”

Both Satyam and Subhiksha, coincidentally, have been cases of investor activism, where shareholders, sniffing something out of the ordinary, have demanded deeper investigation. This has specifically re-ignited the debate on the relevance of independent directors on the board. According to a report by KPMG titled ‘India Fraud Survey Report 2010’, almost 40% of the frauds committed in India Inc. are because of the failure on the part of line managers/departmental heads to act against deviations from established policies, and only 10% are because of inadequate oversight by the Board/Audit Committee. But they add that bribery and corruption are now considered to be an inevitable aspect of doing business in India by many Indian companies, with fudging of financial statements perceived to be the most rampant corporate fraud within India.

Practitioners like Susil Dungarwal, MD, Square Feet Management feel that though Satyam and Subhiksha may look similar, there are differences, "especially in the intentions; while Raju wanted to take the money home, Subramanian still wanted to put the money attracted by the falsified documents back into the company.” According to a report by KSA Technopak, the share of organised retail in the Indian retail industry will reach 12%; standing at $67 billion out of the total $587 billion of the total retail industry by 2015, which is expected to close with a 5% share in 2010 with the organised retail industry contributing $21 billion out of the total $435 billion of business. "But if cases like Subhiksha get repeated, the projection may be revised soon; and the biggest hit would be in the PE investments that were coming into this sector," says Prasoon Majumdar, President, Global Strategy and Investment Consulting.

That the Indian retail industry – like the airlines sector – is going through a bloodbath is no secret. Vishal Retail was another firm which almost reached a collapse point – but the company was saved by the US-based PE firm TPG Capital. Even Satyam got taken over by the IT arm of M&M Group Company Tech Mahindra, and the conglomerate has since been trying to get the IT major back on track. A saviour for Subhiksha, unfortunately, is still not in picture. Sources familiar with the matter confirm that ICICI Ventures has now even approached many strategic buyers; but so far, nothing has worked out as the prospective acquirers don't see much value in the retail chain. Even Premji is said to be suffering from the same predicament, with the investment value plummeting post the scandal and collapse.

So where to from here for Subhikhsa? Clearly, wherever it is, would be only downhill. The chances of Subhiksha being sold lock, stock, and barrel are extremely low. But a higher probability exists for a part by part sell off of Subhiksha's various business units – but there would be very less assets to speak off once all claims are settled. Depressed about that? Well, read the book...




 

Saturday, August 11, 2012

JW Marriott Hotel, Quito (Ecuador)

Make each moment you spend at Quito even more special, with your stay at the JW Marriott, which offers amenities as beautiful as the vitality and charm of the city. Get the perfect holiday tan in the hotel’s tropical gardens... Zumay gym and Spa promise a whole new experience of tranquillity and total wellness. Indulge in some of the finest cuisines at the hotel’s restaurant or splash into the resort style pool. The hotel offers recreational activities like golf, biking, table tennis and volley ball. With all this and more, no wonder the hotel has been ranked as the numero uno in Ecuador by Frommers and Tripadvisor.

The view: Situated in the heart of the city, from the hotel terrace, one is greeted with a panoramic view of the entire city. Each room of the hotel offers a spectacular view of the mountain peaks and the famous Cotopaxi Volcano.

Archi Type: The hotel welcomes one with a huge atrium lobby, which is the hotel’s hallmark. The rooms have heavy wooden doors and are decked with wooden furniture and pastel-coloured spreads, a combination that never ceases to impress.

Bon apétit: Luxurious living and fine dining find common ground as one indulges in the delicacies at the hotels restaurants. The various in-house restaurants serve innovative Ecuadorian, Peruvian, Mediterranean, Japanese and international cuisines.

Around the corner: Thanks to its centralised location, the hotel offers a perfect base for visitors to explore the rich heritage of the colonial city. The hotel is located just a short walk away from the old city of Quito, and the famous craft market Otavalo is only a two-hour drive from the hotel.

Under the carpet:
Language creates a barrier while communicating with some of the hotel staff. The suites are thin-walled and noises from the adjoining rooms can be a bit of a bother.

Read more.....