If an employee is performing and yet not getting his dues then obviously there is a disconnect.

Q. How far has HR been successful in meeting the expectations of the organisation? 

A. It cannot be generalised. HR has been contributing significantly, and that is why the importance of HR has been growing in the industry. If HR is aloof from the business needs and goes by the book then it cannot contribute.  

Q. How can HR help at the time of a merger or an acquisition? 

A. HR can significantly contribute in case of a major change by communicating with the employees the benefits of change and how the people and organisation will stand to gain if they adopt change. Automation, it was seen in 1980s, was generally met with resistance by the employees but gradually generations transformed and became tech savvy. Also, it is important to note that change is not always beneficial so a thorough investigation and analysis is required. Amalgamation of two cultures in an M&A, retention of high performing staff, implementation of best practices are some significant deliverables of HR which cannot be underestimated. Click here to read full interview...

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